SERVICE & CONSULTATION
+49 (0)69-97775-222
Send inquiry
 
Send Inquiry
Privacy Policy
REPAIR

Because it needs to be quick: The Heinrich Baumann Service Centre provides you with reliable support and the fastest possible repair of graphics machinery for the printing and processing sector.

Our expert team has a perfect knowledge of these products:

Printing press:

  • KOMORI
  • manroland
  • Edelmann
  • Presstek
  • PIAB
  • Grafix
  • WEKO
  • Technotrans • Baldwin
  • Tresu
  • Harris&Bruno

Postpress machine::

  • Wohlenberg cutting machines, three-knife trimmers, adhesive binders, gathering machines
  • Baumann jogger machines, pile hoists and turners, loaders
  • MKW collating machines, Palamides deliveries
  • Theisen&Bonitz gathering machines, Bograma, Hugo Beck
  • Hohner, AVD laminators, Nagel, Dürselen
  • GUK folding machines, MBO
  • Kama cutters
MAINTENANCE CONTRACTS / MAINTENANCE

Feel secure all round: You will always be on the safe side with our tailor-made maintenance and service contracts and you will be fulfilling all the warranty-preservation requirements for your machinery at the exact same time.

Here you can see an overview of our 12-month maintenance contracts:

Package 1

  • Expendable parts (e.g. filters) and recommended lubricant package for 1 year
  • Flat-rate travel expenses
  • Discount on expendable parts that are not included in the maintenance package (e.g. suction cups, Baldwin wash membranes etc.)
  • Discount on the cleaning of anilox rolls and recoating
INQUIRY

Package 2

  • Expendable parts (e.g. filters) and recommended lubricant package for 1 year
  • Flat-rate travel expenses
  • Discount on expendable parts that are not included in the maintenance package (e.g. suction cups, Baldwin wash membranes etc.)
  • Discount on the cleaning of anilox rolls and recoating
  • Quarterly or semi-annual maintenance in accordance with manufacturer specifications or depending on the type of machine (annual machine check included)
INQUIRY

Package 3

  • Expendable parts (e.g. filters) and recommended lubricant package for 1 year
  • Flat-rate travel expenses
  • Discount on expendable parts that are not included in the maintenance package (e.g. suction cups, Baldwin wash membranes etc.)
  • Discount on the cleaning of anilox rolls and recoating
  • Quarterly or semi-annual maintenance in accordance with manufacturer specifications or depending on the type of machine (annual machine check included)
  • 2 repair days per year – on any given maintenance and check dates*
INQUIRY
INQUIRY INQUIRY INQUIRY

* If the contract is extended by a further year, unused days can be carried over into the following year. If the contract is not extended, unused days are forfeited.

Please note:
We agree upon dates individually with each customer. However, if specific days are desired, scheduled at short notice or postponed, in order to save on travel expenses in the case of necessary service operations for example, for packages 2 and 3 we charge an availability fee of 175.00 euro - if repair days are cancelled this fee increases to 300.00 euro.

Can’t see the right package?
Please contact our service team – we can also find the right solution for you: +49 (0)69-97775-222
RELOCATION SERVICE

Special know-how for exceptional cases: we develop and organise individual comprehensive concepts from dismantling, transportation and reassembly of individual machines such as pre-press systems, sheet-fed printing and processing machines – and all this is arranged through just one personal contact partner. The internal or complete relocation of your entire production facilities will also be in good hands with us.

An overview of the benefits:

  • Specialists: We are a specialist company with knowledge of what is involved.
  • From a single source: We provide you with all the services required for your relocation.
  • Fixed price guarantee: Following a preliminary inspection we will provide you with the exact price so that you are able to make precise calculations.
  • In case situations arise: We make detailed records of the as-is condition, the relocation procedure and the condition of the machines after relocation.
  • One for all: As general contractor, we take on the job of managing machine relocation projects.
INQUIRY
PROFESSIONALS FOR PROFESSIONALS

Well advised and trusted: Our specialists for national and international service work on graphics machines are highly qualified and are continually furthering their training. They all meet the current qualification standards and can therefore carry out servicing of products made by different manufacturers – meaning you can completely rely on us.

Your contact partners are:

Stefan Ullrich
Customer support service manager

+49 (0)69-97775-266
s-ullrich@baumann-service.com

Michael Sitzmann
Order acceptance and replacement parts service

+49 (0)69-97775-253
m-sitzmann@baumann-service.com

Erwin Völk
Customer support service / instructor

+49 (0)69-97775-2250

Stefan Sattig
Project management service

+49 (0)69-97775-267
S-Sattig@baumann-gruppe.de

Karl Keller
Process technician sales / services

+49 (0)69-97775-361

Katja Ellmaurer
Customer support service

+49 (0)69-97775-255
k-ellmaurer@baumann-gruppe.de

Do you have questions for the service department?

We will gladly offer you further assistance at the e-mail address service@baumann-service.com or on fax number +49 (0)69-97775-339.

Do you wish to order replacement parts?
Please search here for the replacement part you need and request a non-binding quote using the form – we will get back to you right away. If you can’t find the replacement part you need then contact us on +49 (0)69-97775-253.
FINANCE CHECK

Good consideration and planning of investments: Our experts will lend you support when making your plans and propositions in all areas that could arise in your working day, for example:

  • Review of profitability by means of return on investment and detailed descriptions for the bank - so you can be sure that your investment plans can be easily and profitably implemented.
  • Financing of services and repair costs – so your operations can continue free from trouble or interruption.

We support you in various financing projects*:

  • Financing of machine relocations
  • Financing of replacement parts and repairs
  • Financing of service packages

* Your financing can take place by means of, or be combined with, amortisation surcharges.

INQUIRY
CONSULTATION OFFERS

Because only the best solution will do: Our specialists are always up-to-date, will give you tailor-made advice and will give your company long-term support:

Energy consultation:
Inventory, consultation, analysis:

  • Do you have the right means of production?
  • Have all electricity guzzlers already been identified?
  • Is your building envelope state-of-the-art?

Further steps:
Our energy specialists will give you on-site advice on waste heat technology, energy recovery and compressed air optimisation.

Measurement and testing technology:
Printing checks and technical consultations:

  • Adjustment of printing characteristics
  • Adaptation to ensure compliance with ISO standards
  • Preparation for PSO test and certification
  • Inspection of the as-is condition of the machines
  • Detailed analysis of the current condition of the machines, assemblies and Safety installations

Sales:

  • Sale of measurement technology

INQUIRY